Cancellation and refund policy

Last updated: 25 October 2026

Cancelling an order

Open My orders and press Cancel. You can cancel until the order is out for delivery. After that, call or WhatsApp us and we will help.

Cancelling a booking

Open your booking and press Cancel. Each business shows its free-cancellation time on its page. A booking request that the business does not accept before the visit time is cancelled automatically.

Refunds for orders

• Cash on delivery: you pay only for what you accept at the door, so there is nothing to refund.
• Paid by UPI and then cancelled, or an item missing or out of stock: we refund the amount to the UPI ID you paid from within 7 working days and send you the transaction reference on WhatsApp.
• Damaged, expired or wrong item: tell us within 24 hours of delivery with a photo. We replace the item or refund it, as you prefer.

Refunds for bookings

For salon and other services you usually pay the business at your visit. If you paid the business in advance and the booking is cancelled within its cancellation time, the business refunds you; contact us if that does not happen and we will follow it up.

Contact

For any cancellation or refund: Contact page or WhatsApp +91 70424 92169. Please keep your order or booking number ready.